Chromeleon - License File

A: Rarely. However, a major Windows update that changes the network adapter driver (and thus the MAC address reported to Windows) can invalidate a node-locked license. Always test Windows updates in a sandbox first.

Review the license file in a text editor. Look for lines starting with FEATURE . Compare against your purchase order. Contact Thermo to add missing features; you will receive a new license file. Error 4: "Concurrent License – All Users Busy" Symptom: Users receive "License checkout failed. No license available." chromeleon license file

A: Contact Thermo Fisher with your software entitlement ID (found on your original purchase order). They can resend the file, though a rehost fee may apply. A: Rarely