Psa Interface Checker Scary Mistake Fix | Instant Download

A company was merged or deleted in PSA, but tickets that were closed-remote (synced from RMM during the merge) still reference the old Company ID.

You imagine angry clients, refunds, and audit trails. psa interface checker scary mistake fix

Red text. A “Critical Mismatch.” A warning about orphaned records. Or worse—a suggested action that says “Delete Pending.” A company was merged or deleted in PSA,

Deleting a ticket destroys time entries, billing history, and audit logs. A “Critical Mismatch

You are running a routine interface check. You’ve done this a hundred times. Then, you see it.

You have excluded devices (printers, network gear, servers) in the RMM contract but the PSA still counts them. Or you have a minimum billable unit clause.

Your heart drops. Your palms sweat. Did you just approve a change that will wipe out three years of ticket history? Did you just break the bridge between your Professional Services Automation (PSA) tool and your Remote Monitoring and Management (RMM) platform?