| Error Message | Cause | Solution | | :--- | :--- | :--- | | | Windows Driver Signature Enforcement is blocking an old or modified driver. | Disable Driver Signature Enforcement temporarily (Shift + Restart > Troubleshoot > Startup Settings) OR reinstall the latest Apple Drivers from Method 1. | | This driver is not intended for this platform | You are trying to install a 32-bit (x86) driver on 64-bit Windows, or vice versa. | Make sure you downloaded the 64-bit version of iTunes. Uninstall any 32-bit iTunes. | | Windows found driver but encountered error (Code 39/Code 52) | Corrupt driver registry or conflicting USB drivers. | Use the “Apple Device Recovery” tool. Uninstall all USB controllers in Device Manager and restart. | Alternative: Let Microsoft Update Handle It If you are running Windows 10 or 11, you may not need to do anything. Microsoft automatically distributes Apple’s USB drivers through Windows Update (as part of "Optional Updates").
By [Tech Staff]
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